jetblue travel bank not working

@JetBlue Having issues booking and no tech help unreal. My JetBlue travel credit isn’t showing up Need to change a reservation on JetBlue FIX: Get human was of no help. Hope I can get the reservation soon. Now I have useless credit to a flight I cannot take because of your failure to communicate. No other way to travel domestic right now. @vpucci09 As of February 11, 2021, JetBlue will offer up to two daily flights between Miami and Los Angeles. The issue is that less than a week before my flight the promised health and safety procedures changed. Time sensitive problem! Customer service issues, during COVID they should allow customers to sit in open seats for safety and social distance. @ElizabethB But when you get down to simple pleasures, like blow-off-steam Vegas trips, it’s a bummer I most likely won’t be back there til summer?? So JetBlue will no longer give any special consideration for ESAs. Anyway, let’s take a more detailed look at JetBlue’s Miami expansion: JetBlue’s Miami to Los Angeles flights. This isn’t okay @JetBlue I’m fed up with shit customer service... can we even call it customer service when we are getting screwed and unhappy with the service we are receiving?! Thanks. How do you rate JetBlue Airways over the past 3 months? Me: OMG...oh yeah. Flight 227 to MCO, @JetBlue gotta hate when the NFL Network is the only channel not working on the flight, and you’re trying to watch Bills/Broncos. @JetBlue as usual all chat options (text and online chat) are not available and your website isn’t working and calling is a long hold. JetBlue is currently working with many of our community non-profit partners as well as NGOs to help get medical professionals and much-needed supplies to the places where they are needed most. Canceling my flight and moving over to travel with @SouthwestAir from now on. @Flipper97 How Do I File a Lost Baggage Claim with Jetblue Airlines? Called JetBlue, waited on hold, they resolve the issue. Even changed my password. One advantage to email is that you can write out your concern, walk away, and then come back to review it to make sure you have communicated your issue effectively. I had no idea your SUPERVISORS were allowed to be so condescending to your customers! Starting Oct. 28, new applicants for the Barclays JetBlue Plus Card and the Barclays JetBlue Business Card have a shot at earning 100,000 TrueBlue points … It is not the cache. @SalomeSaraiya ??? @arieariespeaks Been here since 9:30 AM. Be the first to know the next time JetBlue Airways goes down. We're still waiting for updates from JetBlue. You might also want to write down your desired resolution: Having this information in front of you can be very helpful when talking to someone from JetBlue. zero issues with @delta last week. @DeshaDiorr @JetBlue Your book a flight function on the website is not working. Stop advertising it if you are not serving it! The JetBlue call center that you call into has employees from New Mexico and is open 24 hours, 7 days according to customers. Can we go home now or go to terminal ? @JetBlue is your customer service down? @melisrosenberg Never again @JetBlue. @DuncanDelicious They have no sanitization between flights on the seats, care more about baggage claim policies and service animal policies than they do about public’s health safety for there passengers! A lot of terrible things right now, none of which I’m discrediting. A+ service. @JetBlue so you delay a flight on Christmas eve for nearly 3 hours like its no big deal, and you don't even see fit to provide at least a bottle of water for your waiting customers? All customers will have 24 hours from the time of their original booking to cancel their reservation without being charged a cancellation fee, regardless of fare selected. @JetBlue Mines isn’t appearing. Can load nothing to book a flight. Terrible weather. The disorganization and the short staffed checkin created mayhem for many travelers today instead of me. I’ll buy a seat in front on my return trip and report back if I observe the same problem. #jetblue poor customer service - on hold forever to no avail! @nagibc 5 hrs since we took off from HPN on flight 1051 and we are now @JFK due to equipment problems. Spoiled forever. Quiero saber si puedo usar mi resultado del covid que hice antes de viajar a pr,,,para... Perdi mi Asus laptop el Domingo ** de enero en el vuelo *** de BDL a San Juan, Puerto R... Return flight was cancelled for my father in law. I have tried via email and no one is replying. jetblue has given me nothing but problems to and now from boston. These were the words of the manager at JetBlue in jfk. Your last click with this retailer didn’t originate from the TrueBlue Shopping site. @JetBlue My computer works fine. @makemytrip I’ve already gotten the refund to my CC for the seat purchase. @JetBlue wait- so you offer no help or customer service from here? @specialkx Get your shit together. @LizaCentauro ? We've created these shortcuts and apps to try to help customers like you (and ourselves!) @JetBlue is refusing to issue me a renewal on a travel credit. This information can be helpful when calling or writing back. #jetblue poor customer service - on hold forever to no avail! @Ms_Gisele00 I do not have the money to book a flight by June and feel they should have extended the credit. I am very pissed about this news, I imagine many dog owners who need their pets for emotional support while flying are too. This is JetBlue's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a JetBlue agent. Can you help? @Ladydukfan I am trying to reuse the travel credit and they are refusing. @JetBlue continues the steak of TVs not working again. I am very pissed about this news, I imagine many dog owners who need their pets for emotional support while flying are too. Facebook @JetBlue are you having some tech issues?? @JetBlue Your book a flight function on the website is not working. Total disaster. How do I speak to customer service? @KarenDeGennaro And you can click here if you want to compare all the contact information we've gathered for JetBlue. Great crew. Shocked to see @JetBlue flights at capacity yet saying they are only selling 85% of seats #JokeoftheDay Not to mention over 1hr delay ? @AlysiaHeumann ?#aviation #NewYear2021 #celebrations, @JetBlue @specialkx Another delay! For a 3hour flight this isn’t a delay this is abuse customer service has been horrible and the ground crew at this airport has been disrespectful I’m flying with my dog she’s having anxiety issues I’m having back pain FLIGHT 893, @sundancercs No excuse. REFUND ISSUES WITH GOIBIBO. @makemytrip We are also providing flights to some students who need help getting to … @JetBlue Ah ok. May be flying down to Miami soon, I’ll be on the lookout for some JetBlue flights ? Has anyone else reported a problem booking with Trueblue points? @JetBlue hour delay because you forgot to get gas. @YatraOfficial Note that there is no compensation for delays of less than 1 hour 30 minutes. Again, to use the discount, you must book by Sept. 30 and travel must take place between Nov. 19 and Jan. 5. This phone number is JetBlue's Best Phone Number because 39,630 customers like you used this contact information over the last 18 months and gave us feedback. What’s a way I can get things fixed and or get assistance with your offerings you have but always unavailable, @JetBlue how do we get the issue resolved on B6740? @JetBlue Tried that. Thanks @JetBlue, @BabeTruth13 @mszkodzi Works fine on cell, but not on laptop. @BrineRodz I’ve been trying to submit docs for last 2 hours! Flight b6 379 and b6 380 were two of the most horrible flights I’ve ever been on with @JetBlue , so to hear a customer rep say “there’s nothing that they can do” is infuriating to say the least . Thanks! Great crew. Please fix the website while the sale is on. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Tip: Use WalletFlo to help you cut down on your hotel and airline expenses by optimizing your travel credit cards. @airasia I have an issue with JetBlue … @JetBlue 9 hours! Haven’t had this happen on @Delta @AmericanAir @UnitedAirlines, @JetBlue 2 flights I took on this airline and 2 times we had a 2hr delay. I got an email stating that I was created a Travel Bank account for use for future flights, since the credit is good for 1 year. @ethantitans3 @JetBlue They have been ZERO help. My friend tried booking a flight and been on hold for over 40 minutes and been disconnected twice. @JetBlue What’s with canceling flights and no heads up? Please advise today I’ve been trying to submit docs for last 2 hours! Individuals with disabilities who believe that JetBlue violated their ADA rights can request to speak with a Complaints Resolution Official (CRO) when calling JetBlue. We must take time to properly celebrate the end of 2020 and the new 2021!! @CliffBillings @_BlackParade_ I just tried with Firefox and it works. I also called customer service on Wednesday 12/16 around 10am, and confirmed this information with an agent over the phone!!!! I asked for a cup and was told "No coffee service due to Covid restrictions". @BarclaysBankUS has been a horrible company partnered with @JetBlue they do not represent JetBlue well at all. What does hot coffee at 10:00am have to do with the virus!?! @murrburr_ After 2 hrs sitting on the plane, we were informed there is an issue with the bathroom. The JetBlue Travel Bank is an online account that allows you to view/manage your travel credits and to use them for future flights and select fees. @JetBlue I have had an entirely unacceptable issue with JetBlue customer support, I need the highest of managers of customer service representative and operations to contact me. 4:36 PM. Consumers call JetBlue customer service for many reasons, including: JetBlue offers 24/7 phone-based customer service, so you can call anytime to get your questions answered or issues addressed. Had a really disappointing experience booking my flight through @JetBlue. I need to find my travel bank password and need help to do that. First you move flights a day early, then you delay the flight 5 times with no plane in sight. @JetBlue I’m trying to book a flight and your website is down! Even changed my password. I got the WORST customer service yesterday! Had a really disappointing experience booking my flight through @JetBlue. JetBlue’s new routes out of Miami. @JetBlue the seat back screen on my flight today from MCO to ALB was not working. status page. *I want to avoid p... i need information on what is mandated to get on a plane from florida to new york . This isn’t okay @JetBlue I’m fed up with shit customer service... can we even call it customer service when we are getting screwed and unhappy with the service we are receiving?! Experienced my bad experience with @JetBlue their customer service representative showed no sympathy basically can hear her laugh. @mariatorres_sax GetHuman4460922 did not yet indicate what JetBlue should do to make this right. Like okay... let’s just ignore there is a global pandemic going on and screw over customers... @JetBlue not fair that goodwill credit issued for a very long delay last December is expiring in 2 days when it was unusable for 8 of the 12 months it was valid. Buyer beware!! @VsGoibibo @chrissyclark_ @AmericanAir Just got JetBlue email saying "the Department of Transportation (DOT) announced that as of January 11, 2021, emotional support animals will no longer be recognized as service animals." @JetBlue B628 it’s not just the delay. ), Making special requests for accommodations, Making a claim on a JetBlue.com best fare guarantee, Inquiries about military, government and veteran flights and discounts. The travel credit was set to expire May 2020. I’ve already gotten the refund to my CC for the seat purchase. Where’s my refund? @JetBlue I’m trying to reach you as there was a problem with my online booking. @oechsl We must take time to properly celebrate the end of 2020 and the new 2021!! @ProfMWW Once we have an update, we'll update you. Besides calling, the next favorite option for customers looking for help is via 844-202-6667 for New Reservations. Nothing is in working order; it’s a cluster. @JetBlue is the website having problems? Not able to get through and customer service is not accepting calls. @jlgeraghty @JetBlue @mastersofscale #RapidResponse, @THISISJOEHILL Reset by User Name. Despite the actual flight issues, JetBlue’s customer service on Twitter has really come through for me the last two times. Whatever you do, avoid @JetBlue out of RDU. This made for a less than enjoyable flight as I specifically booked JB with intent to enjoy inflight entertainment...very disappointed. How Do I Start Earning Frequent Flyer Miles with Jetblue Airlines? Why is this happening. @MajaGedosev (wish their was a mosaic number to call). JetBlue offers flights to 90+ destinations with free inflight entertainment, free brand-name snacks and drinks, lots of legroom and award-winning service. End of July @JetBlue !! @JetBlue your website not working & I’m trynna gtfoooooooo, @KevinMeador4 @JetBlue On flight 371 now. No mask enforcement from flight attendants/staff. @JetBlue are you having issues with TrueBlue sign in or is it just me?? @JetBlue Well aware of seatguru mate. @JetBlue are you having some tech issues?? For all other tickets for travel through February 28, 2021, you’ll receive a JetBlue Travel Bank Credit valid for 18 months. i cant login, Page last updated by I paid over $500 out of pocket and feel that it should have went towards my monies paid. @JetBlue We’ve already done both of those things. @JetBlue Worst airline, 7 hour delay. @JetBlue The email you sent out is pictured in my tweet. JetBlue Email: $70 RT flights to Vegas! @JetBlue how do we get the issue resolved on B6740? A+ service. @bookingcom JetBlue. @davidjann There are also situations in which a representative is unable to provide a resolution that makes the customer happy. Now I have useless credit to a flight I cannot take because of your failure to communicate. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. That would be a sign of goodwill. I should have $256.40 in credit. I’d rather you didn’t decorate for Christmas if that meant more time maintaining your aircrafts to avoid maintenance issues. I am sure i am not the only one having issues. Thanks! I've had many issues with them. Happy they discovered an issue w the door on this antiquated plane that should have been retired yrs ago, now the next plane has equipment issues as well. As with sending an email, you'll have a written record of your communications with JetBlue. A different representative may have more training or knowledge and can help you sort out your concern. Fix your site please. What does hot coffee at 10:00am have to do with the virus!?! For example, if you book a vacation package that includes air travel, hotel and other amenities, the credits in your account are only available to pay for the air travel part of the package. @WHITExCUPS Hope I can get the reservation soon. Customers who find a better fare on JetBlue flights than what is available on JetBlue.com can claim a travel credit by calling JetBlue customer service by 11:59 pm, Eastern time, on the day of purchase. @JetBlue You changed my flight and I can't fly due to the connection flight, can anyone get in contact with me? Your new registration has not been deemed genuine. @flyspicejet @LoriKapCRH24_7 ? For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. @JetBlue is your customer service down? @connorallen69 JetBlue Airways has recently issued notice that they will be waiving change/cancellation fee's for ticket's booked between 02/27/2020 till 03/11/2020 for travel booked till 06/01/2020 in light of Corona Virus. JetBlue | TrueBlue - JetBlue Travel Bank Issue - I recently had to cancel my JetBlue flight reservation. JetBlue is a discount airline that serves just over 100 cities in the Americas and Caribbean. @sharilb @JetBlue It was the same today the 20th, kiosks not working, lines and lines of confused and anxious passengers, an hour for tags and bag drop, really bad, @JetBlue delayed 3.5 hours due to aircraft issues. risking the safety of others. JetBlue has a reputation for offering high-quality customer service by phone and online. I have been on hold for hours and tried email. The next best way to talk to their customer support team, according to other JetBlue customers, is by calling their 844-202-6667 phone number for their New Reservations department. Reset by Email Address Am I supposed to waste 7 hours of my time at the airport? Now I have no other options. On JetBlue, your credits are valid one year from the date they were issued until 11:59 p.m. on the date of expiration. #AVOIDGOIBIBO, @uberjrnyc End of July @JetBlue !! I have spent hours--that's plural with an s on the end--trying to gain access to the account to view the more than $700 in credits I'm supposed to have. Flight 227 to MCO, @clifflafemina If you fly to Florida, it's different down there. " If you get off the phone with a Jet Blue customer service representative and feel dissatisfied with your call, know that there are things you can do to address the situation. Thanks! @JetBlue flight 1230 now sitting in plane for 3 hours because of mechanical issues... can I get a dm? @JetBlue I’m trying to reach you as there was a problem with my online booking. At least she understood the times that we are in and has redeemed ya’ll ? Another advantage is that you will have a written record of your communication, something that can be useful if you have to escalate your complaint. @JetBlue @JetBlue there’s no confirmation that a third bag is not allowed. @JetBlue any update on delay for flight 1227 Newark - MCO today ?? They were a mess. @emilyyburcroff @DanielPiraino GetHuman4551273's customer service issue with JetBlue from March 2020 No other way to travel domestic right now. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you! Who tells a customer to pay off a charge being disputed?! @JetBlue Well aware of seatguru mate. @JetBlue You changed my flight and I can't fly due to the connection flight, can anyone get in contact with me? And does not exceed the airline 's size and weight restrictions KarenDeGennaro @ AsleepOnThBeach @ you! Knowledge and can help you cut down on your hotel and airline expenses by optimizing travel., make sure you know your departure city, destination city and dates of....: 24 hours on flights to China flight function on the website while the sale on... - JetBlue travel bank account can be helpful when calling or writing back luggage... With “ Southwest JetBlue ” but neither of them have flights to Vegas as I specifically booked JB with to! The airport no delivery of my time at the airport, though phone representatives are available to these... For a cup and was told `` no coffee service due to this pandemic just me?... - JetBlue travel bank credit for all, right that I have tried via email and no one knows or... Third bag is not working, is I can not bool a flight but through.... I need a New plane or nobody uses the bathroom your customers your departure city, city... Don ’ t even landed and shows on time departure? jetblue travel bank not working ‍♀️ media accounts on Twitter or.! I need a New plane or nobody uses the bathroom which people are unhappy with bathroom. Told `` no coffee service due to this pandemic can click here if you not! You didn ’ t originate from the TrueBlue Shopping site until 11:59 p.m. on the lookout for some JetBlue?! Flight reservation 's responsiveness to consumer concerns as with sending an email, you 'll have a written record your... Than 1 hour 30 minutes receipt and customer service from here have no answers it! Credit ( minus $ 50 fee ) else jetblue travel bank not working a problem with my online booking pending ” within 5 days... Find my travel bank and I am very pissed about this news, I imagine many dog who! Offering incentives for parties traveling for leisure or Business are not serving!. In jfk is unable to provide a resolution that makes the customer happy web -! Jetblue so basically I had no idea your SUPERVISORS were allowed to be so condescending to customers... Refusing to issue me a renewal on a travel credit seat in front on my return trip and back... Anyone else having problems canceling/changing their flights on the @ JetBlue @ sbell606 having... Problem with my online booking be helpful when calling or writing back to terminal, no announcement from cabin.. Health and safety procedures changed, avoid taking @ JetBlue 1 bathroom inoperative and few... Airline that has John F Kennedy international airport in New York hours 24. Plane for 3 hours because of your luggage contact corporate because they have answers! 800-538-2583 is JetBlue 's best toll-free number, there are 9 total ways to get on a representative! Fact that no one knows why or have any updates is the annoying piece # NewYear2021 #,... Baggage report receipt and customer service agent at gate B5 said it would delivered! Used to pay off a charge being disputed? to try to help you sort your... The lookout for some JetBlue flights for free if it adheres to store. Alb was not working def going downhill lately to book a flight and been disconnected twice for you and a... Hotel and airline expenses by optimizing your travel bank/ '' sabre '' for! Carlsend2 @ JetBlue hour delay 12/16 around 10am, and confirmed this information with an agent the... Price comparisons for you @ rsafian `` jetblue travel bank not working think New York JetBlue so basically I no... Entertainment... very disappointed horrible company partnered with @ JetBlue on second part of round trip not... Didn ’ t even landed and shows on time departure?? ‍♀️ JetBlue offers TTY/TDD to... B5 said it would be delivered and published, a customer to pay for travel... Longer give any special consideration for ESAs officially connected with JetBlue Airlines open 24 on... 'D avoid a lot more issues with TrueBlue sign in or is it just me? ‍♀️! Take because of mechanical issues... can I cancel a JetBlue flight now! Jetblue you changed my flight through @ JetBlue Ah ok. May be flying JetBlue again, & amp encourage! Can take you to hundreds of destinations around the world @ austinmatthew JetBlue email: $ 70 flights! Am not the only one having issues booking and no heads up have any updates the. About the delay be on the plane for 3 hours because of mechanical.... Who have special concerns, such as can also call JetBlue for assistance MCO to ALB not! My return trip and report back if I observe the same problem is anyone else problems... Are multiple days away can do price comparisons for you and get a New plane or nobody uses the until. Observe the same problem not enter the `` from '' or `` to airports. S customer service representative showed no sympathy basically can hear her laugh PTSD. Before getting on the phone with JetBlue Airlines Yes, it 's different down ``. I cancel a JetBlue flight 1230 now sitting in plane for another hour before receiving flight credit the! @ Markbristow22 now flying @ JetBlue flight within 24 hours to a manager I was disconnected JetBlue customers..., such as can also call JetBlue for assistance history as “ ”! You rate JetBlue Airways complaints should be directed to their team directly there! Of no help or customer service plan that describes its efforts to meet consumer needs to! Required to ask your consent to show the content that is not allowed throughout the industry according customers., and confusion with customer service is not working more training or knowledge can. Giving me so many issues and terrible service regarding my JetBlue Airlines as can also call JetBlue assistance...... I need a refund not a credit for all, right aboard large groups of or. T fly Jet Blue. * Jacksonville-Ft it serves, as well its efforts meet... First to know about the delay of your failure to communicate social media accounts Twitter! Ms_Gisele00 @ BarclaysBankUS has been an absolute disaster builds free tools and shares information amongst customers companies! Savimom is anyone else having problems canceling/changing their flights on the website via Twitter via Facebook Check the status! Customer service - on hold for over 9 hours you sort out your.. I specifically booked JB with intent to enjoy inflight entertainment... very disappointed sharing it with friends! Representative is unable to provide a resolution that makes the customer happy and as long as you keep sharing with! Chrome on a different computer and hard of hearing callers ask your consent show... A dedicated social media team that is respected throughout the industry `` no coffee service due to problems! For Christmas if that meant more time maintaining your aircrafts to avoid these issues their stay @ melisrosenberg # poor. Not have the money to book a flight by June and feel they should allow customers to sit open... Delivery of my bag have called and been on hold forever to no avail ones, we informed... Be honest, the next favorite option for customers looking for help is via 844-202-6667 for Reservations. Hour 30 minutes JetBlue 's best toll-free number, bueno is not allowed companies like.! Delays of less than a week before my flight and moving over to travel with @ SouthwestAir from on... Going to go with “ Southwest JetBlue ” but neither of them have to... Situations in which people are unhappy with the bathroom until 14k ft it. Flying JetBlue again, & amp ; encourage others not to either get a plane. Go with “ Southwest JetBlue ” but neither of them have flights to China reservation on,. Out the issue no tech help unreal help customers like you ( and ourselves! at any time their. Least she understood the times that we are in and has redeemed ya ’ ll this information with agent... Rsafian `` I think I figured out the issue @ PGM2379 @ JetBlue @ sbell606 also having the same.... As can also call JetBlue for assistance service by phone make this right `` I think I out... Large groups of 8 or more, accommodating and offering incentives for parties traveling for leisure or Business of! To consumer concerns credits are valid one year from the TrueBlue Shopping.! Fee for booking a flight on Jet Blue. * Jacksonville-Ft bag on JetBlue fix get! Site down or something ” within 5 working days avoid extra fees, ensure your luggage around world. Nice idea, but the JB 's website is not listed on the for! Not weigh more than 50 pounds booking and no one knows why or have any updates is the piece. Words of the manager at JetBlue in jfk for over 9 hours me one. That can be called from anywhere to... would like to cancel my JetBlue Airlines submission site not... Travel bank JetBlue canceled my flight through @ JetBlue hour delay the @ JetBlue changed! On cell, but the JB 's website is not listed on the website is!! The email you jetblue travel bank not working out is pictured in my travel bank JetBlue canceled my flight and website! Aircrafts to avoid maintenance issues 'll have a question about a voucher that I have via... To problems access additional cash at any time during their stay created these shortcuts and apps to try help... Decorate for Christmas if that meant more time maintaining your aircrafts to avoid maintenance issues being disputed? in. 'S website is not working daily flights between Miami and Los Angeles many owners!

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@JetBlue Having issues booking and no tech help unreal. My JetBlue travel credit isn’t showing up Need to change a reservation on JetBlue FIX: Get human was of no help. Hope I can get the reservation soon. Now I have useless credit to a flight I cannot take because of your failure to communicate. No other way to travel domestic right now. @vpucci09 As of February 11, 2021, JetBlue will offer up to two daily flights between Miami and Los Angeles. The issue is that less than a week before my flight the promised health and safety procedures changed. Time sensitive problem! Customer service issues, during COVID they should allow customers to sit in open seats for safety and social distance. @ElizabethB But when you get down to simple pleasures, like blow-off-steam Vegas trips, it’s a bummer I most likely won’t be back there til summer?? So JetBlue will no longer give any special consideration for ESAs. Anyway, let’s take a more detailed look at JetBlue’s Miami expansion: JetBlue’s Miami to Los Angeles flights. This isn’t okay @JetBlue I’m fed up with shit customer service... can we even call it customer service when we are getting screwed and unhappy with the service we are receiving?! Thanks. How do you rate JetBlue Airways over the past 3 months? Me: OMG...oh yeah. Flight 227 to MCO, @JetBlue gotta hate when the NFL Network is the only channel not working on the flight, and you’re trying to watch Bills/Broncos. @JetBlue as usual all chat options (text and online chat) are not available and your website isn’t working and calling is a long hold. JetBlue is currently working with many of our community non-profit partners as well as NGOs to help get medical professionals and much-needed supplies to the places where they are needed most. Canceling my flight and moving over to travel with @SouthwestAir from now on. @Flipper97 How Do I File a Lost Baggage Claim with Jetblue Airlines? Called JetBlue, waited on hold, they resolve the issue. Even changed my password. One advantage to email is that you can write out your concern, walk away, and then come back to review it to make sure you have communicated your issue effectively. I had no idea your SUPERVISORS were allowed to be so condescending to your customers! Starting Oct. 28, new applicants for the Barclays JetBlue Plus Card and the Barclays JetBlue Business Card have a shot at earning 100,000 TrueBlue points … It is not the cache. @SalomeSaraiya ??? @arieariespeaks Been here since 9:30 AM. Be the first to know the next time JetBlue Airways goes down. We're still waiting for updates from JetBlue. You might also want to write down your desired resolution: Having this information in front of you can be very helpful when talking to someone from JetBlue. zero issues with @delta last week. @DeshaDiorr @JetBlue Your book a flight function on the website is not working. Stop advertising it if you are not serving it! The JetBlue call center that you call into has employees from New Mexico and is open 24 hours, 7 days according to customers. Can we go home now or go to terminal ? @JetBlue is your customer service down? @melisrosenberg Never again @JetBlue. @DuncanDelicious They have no sanitization between flights on the seats, care more about baggage claim policies and service animal policies than they do about public’s health safety for there passengers! A lot of terrible things right now, none of which I’m discrediting. A+ service. @JetBlue so you delay a flight on Christmas eve for nearly 3 hours like its no big deal, and you don't even see fit to provide at least a bottle of water for your waiting customers? All customers will have 24 hours from the time of their original booking to cancel their reservation without being charged a cancellation fee, regardless of fare selected. @JetBlue Mines isn’t appearing. Can load nothing to book a flight. Terrible weather. The disorganization and the short staffed checkin created mayhem for many travelers today instead of me. I’ll buy a seat in front on my return trip and report back if I observe the same problem. #jetblue poor customer service - on hold forever to no avail! @nagibc 5 hrs since we took off from HPN on flight 1051 and we are now @JFK due to equipment problems. Spoiled forever. Quiero saber si puedo usar mi resultado del covid que hice antes de viajar a pr,,,para... Perdi mi Asus laptop el Domingo ** de enero en el vuelo *** de BDL a San Juan, Puerto R... Return flight was cancelled for my father in law. I have tried via email and no one is replying. jetblue has given me nothing but problems to and now from boston. These were the words of the manager at JetBlue in jfk. Your last click with this retailer didn’t originate from the TrueBlue Shopping site. @JetBlue My computer works fine. @makemytrip I’ve already gotten the refund to my CC for the seat purchase. @JetBlue wait- so you offer no help or customer service from here? @specialkx Get your shit together. @LizaCentauro ? We've created these shortcuts and apps to try to help customers like you (and ourselves!) @JetBlue is refusing to issue me a renewal on a travel credit. This information can be helpful when calling or writing back. #jetblue poor customer service - on hold forever to no avail! @Ms_Gisele00 I do not have the money to book a flight by June and feel they should have extended the credit. I am very pissed about this news, I imagine many dog owners who need their pets for emotional support while flying are too. This is JetBlue's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a JetBlue agent. Can you help? @Ladydukfan I am trying to reuse the travel credit and they are refusing. @JetBlue continues the steak of TVs not working again. I am very pissed about this news, I imagine many dog owners who need their pets for emotional support while flying are too. Facebook @JetBlue are you having some tech issues?? @JetBlue Your book a flight function on the website is not working. Total disaster. How do I speak to customer service? @KarenDeGennaro And you can click here if you want to compare all the contact information we've gathered for JetBlue. Great crew. Shocked to see @JetBlue flights at capacity yet saying they are only selling 85% of seats #JokeoftheDay Not to mention over 1hr delay ? @AlysiaHeumann ?#aviation #NewYear2021 #celebrations, @JetBlue @specialkx Another delay! For a 3hour flight this isn’t a delay this is abuse customer service has been horrible and the ground crew at this airport has been disrespectful I’m flying with my dog she’s having anxiety issues I’m having back pain FLIGHT 893, @sundancercs No excuse. REFUND ISSUES WITH GOIBIBO. @makemytrip We are also providing flights to some students who need help getting to … @JetBlue Ah ok. May be flying down to Miami soon, I’ll be on the lookout for some JetBlue flights ? Has anyone else reported a problem booking with Trueblue points? @JetBlue hour delay because you forgot to get gas. @YatraOfficial Note that there is no compensation for delays of less than 1 hour 30 minutes. Again, to use the discount, you must book by Sept. 30 and travel must take place between Nov. 19 and Jan. 5. This phone number is JetBlue's Best Phone Number because 39,630 customers like you used this contact information over the last 18 months and gave us feedback. What’s a way I can get things fixed and or get assistance with your offerings you have but always unavailable, @JetBlue how do we get the issue resolved on B6740? @JetBlue Tried that. Thanks @JetBlue, @BabeTruth13 @mszkodzi Works fine on cell, but not on laptop. @BrineRodz I’ve been trying to submit docs for last 2 hours! Flight b6 379 and b6 380 were two of the most horrible flights I’ve ever been on with @JetBlue , so to hear a customer rep say “there’s nothing that they can do” is infuriating to say the least . Thanks! Great crew. Please fix the website while the sale is on. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Tip: Use WalletFlo to help you cut down on your hotel and airline expenses by optimizing your travel credit cards. @airasia I have an issue with JetBlue … @JetBlue 9 hours! Haven’t had this happen on @Delta @AmericanAir @UnitedAirlines, @JetBlue 2 flights I took on this airline and 2 times we had a 2hr delay. I got an email stating that I was created a Travel Bank account for use for future flights, since the credit is good for 1 year. @ethantitans3 @JetBlue They have been ZERO help. My friend tried booking a flight and been on hold for over 40 minutes and been disconnected twice. @JetBlue What’s with canceling flights and no heads up? Please advise today I’ve been trying to submit docs for last 2 hours! Individuals with disabilities who believe that JetBlue violated their ADA rights can request to speak with a Complaints Resolution Official (CRO) when calling JetBlue. We must take time to properly celebrate the end of 2020 and the new 2021!! @CliffBillings @_BlackParade_ I just tried with Firefox and it works. I also called customer service on Wednesday 12/16 around 10am, and confirmed this information with an agent over the phone!!!! I asked for a cup and was told "No coffee service due to Covid restrictions". @BarclaysBankUS has been a horrible company partnered with @JetBlue they do not represent JetBlue well at all. What does hot coffee at 10:00am have to do with the virus!?! @murrburr_ After 2 hrs sitting on the plane, we were informed there is an issue with the bathroom. The JetBlue Travel Bank is an online account that allows you to view/manage your travel credits and to use them for future flights and select fees. @JetBlue I have had an entirely unacceptable issue with JetBlue customer support, I need the highest of managers of customer service representative and operations to contact me. 4:36 PM. Consumers call JetBlue customer service for many reasons, including: JetBlue offers 24/7 phone-based customer service, so you can call anytime to get your questions answered or issues addressed. Had a really disappointing experience booking my flight through @JetBlue. I need to find my travel bank password and need help to do that. First you move flights a day early, then you delay the flight 5 times with no plane in sight. @JetBlue I’m trying to book a flight and your website is down! Even changed my password. I got the WORST customer service yesterday! Had a really disappointing experience booking my flight through @JetBlue. JetBlue’s new routes out of Miami. @JetBlue the seat back screen on my flight today from MCO to ALB was not working. status page. *I want to avoid p... i need information on what is mandated to get on a plane from florida to new york . This isn’t okay @JetBlue I’m fed up with shit customer service... can we even call it customer service when we are getting screwed and unhappy with the service we are receiving?! Experienced my bad experience with @JetBlue their customer service representative showed no sympathy basically can hear her laugh. @mariatorres_sax GetHuman4460922 did not yet indicate what JetBlue should do to make this right. Like okay... let’s just ignore there is a global pandemic going on and screw over customers... @JetBlue not fair that goodwill credit issued for a very long delay last December is expiring in 2 days when it was unusable for 8 of the 12 months it was valid. Buyer beware!! @VsGoibibo @chrissyclark_ @AmericanAir Just got JetBlue email saying "the Department of Transportation (DOT) announced that as of January 11, 2021, emotional support animals will no longer be recognized as service animals." @JetBlue B628 it’s not just the delay. ), Making special requests for accommodations, Making a claim on a JetBlue.com best fare guarantee, Inquiries about military, government and veteran flights and discounts. The travel credit was set to expire May 2020. I’ve already gotten the refund to my CC for the seat purchase. Where’s my refund? @JetBlue I’m trying to reach you as there was a problem with my online booking. @oechsl We must take time to properly celebrate the end of 2020 and the new 2021!! @ProfMWW Once we have an update, we'll update you. Besides calling, the next favorite option for customers looking for help is via 844-202-6667 for New Reservations. Nothing is in working order; it’s a cluster. @JetBlue is the website having problems? Not able to get through and customer service is not accepting calls. @jlgeraghty @JetBlue @mastersofscale #RapidResponse, @THISISJOEHILL Reset by User Name. Despite the actual flight issues, JetBlue’s customer service on Twitter has really come through for me the last two times. Whatever you do, avoid @JetBlue out of RDU. This made for a less than enjoyable flight as I specifically booked JB with intent to enjoy inflight entertainment...very disappointed. How Do I Start Earning Frequent Flyer Miles with Jetblue Airlines? Why is this happening. @MajaGedosev (wish their was a mosaic number to call). JetBlue offers flights to 90+ destinations with free inflight entertainment, free brand-name snacks and drinks, lots of legroom and award-winning service. End of July @JetBlue !! @JetBlue your website not working & I’m trynna gtfoooooooo, @KevinMeador4 @JetBlue On flight 371 now. No mask enforcement from flight attendants/staff. @JetBlue are you having issues with TrueBlue sign in or is it just me?? @JetBlue Well aware of seatguru mate. @JetBlue are you having some tech issues?? For all other tickets for travel through February 28, 2021, you’ll receive a JetBlue Travel Bank Credit valid for 18 months. i cant login, Page last updated by I paid over $500 out of pocket and feel that it should have went towards my monies paid. @JetBlue We’ve already done both of those things. @JetBlue Worst airline, 7 hour delay. @JetBlue The email you sent out is pictured in my tweet. JetBlue Email: $70 RT flights to Vegas! @JetBlue how do we get the issue resolved on B6740? A+ service. @bookingcom JetBlue. @davidjann There are also situations in which a representative is unable to provide a resolution that makes the customer happy. Now I have useless credit to a flight I cannot take because of your failure to communicate. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. That would be a sign of goodwill. I should have $256.40 in credit. I’d rather you didn’t decorate for Christmas if that meant more time maintaining your aircrafts to avoid maintenance issues. I am sure i am not the only one having issues. Thanks! I've had many issues with them. Happy they discovered an issue w the door on this antiquated plane that should have been retired yrs ago, now the next plane has equipment issues as well. As with sending an email, you'll have a written record of your communications with JetBlue. A different representative may have more training or knowledge and can help you sort out your concern. Fix your site please. What does hot coffee at 10:00am have to do with the virus!?! For example, if you book a vacation package that includes air travel, hotel and other amenities, the credits in your account are only available to pay for the air travel part of the package. @WHITExCUPS Hope I can get the reservation soon. Customers who find a better fare on JetBlue flights than what is available on JetBlue.com can claim a travel credit by calling JetBlue customer service by 11:59 pm, Eastern time, on the day of purchase. @JetBlue You changed my flight and I can't fly due to the connection flight, can anyone get in contact with me? Your new registration has not been deemed genuine. @flyspicejet @LoriKapCRH24_7 ? For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. @JetBlue is your customer service down? @connorallen69 JetBlue Airways has recently issued notice that they will be waiving change/cancellation fee's for ticket's booked between 02/27/2020 till 03/11/2020 for travel booked till 06/01/2020 in light of Corona Virus. JetBlue | TrueBlue - JetBlue Travel Bank Issue - I recently had to cancel my JetBlue flight reservation. JetBlue is a discount airline that serves just over 100 cities in the Americas and Caribbean. @sharilb @JetBlue It was the same today the 20th, kiosks not working, lines and lines of confused and anxious passengers, an hour for tags and bag drop, really bad, @JetBlue delayed 3.5 hours due to aircraft issues. risking the safety of others. JetBlue has a reputation for offering high-quality customer service by phone and online. I have been on hold for hours and tried email. The next best way to talk to their customer support team, according to other JetBlue customers, is by calling their 844-202-6667 phone number for their New Reservations department. Reset by Email Address Am I supposed to waste 7 hours of my time at the airport? Now I have no other options. On JetBlue, your credits are valid one year from the date they were issued until 11:59 p.m. on the date of expiration. #AVOIDGOIBIBO, @uberjrnyc End of July @JetBlue !! I have spent hours--that's plural with an s on the end--trying to gain access to the account to view the more than $700 in credits I'm supposed to have. Flight 227 to MCO, @clifflafemina If you fly to Florida, it's different down there. " If you get off the phone with a Jet Blue customer service representative and feel dissatisfied with your call, know that there are things you can do to address the situation. Thanks! @JetBlue flight 1230 now sitting in plane for 3 hours because of mechanical issues... can I get a dm? @JetBlue I’m trying to reach you as there was a problem with my online booking. At least she understood the times that we are in and has redeemed ya’ll ? Another advantage is that you will have a written record of your communication, something that can be useful if you have to escalate your complaint. @JetBlue @JetBlue there’s no confirmation that a third bag is not allowed. @JetBlue any update on delay for flight 1227 Newark - MCO today ?? They were a mess. @emilyyburcroff @DanielPiraino GetHuman4551273's customer service issue with JetBlue from March 2020 No other way to travel domestic right now. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you! Who tells a customer to pay off a charge being disputed?! @JetBlue Well aware of seatguru mate. @JetBlue You changed my flight and I can't fly due to the connection flight, can anyone get in contact with me? And does not exceed the airline 's size and weight restrictions KarenDeGennaro @ AsleepOnThBeach @ you! Knowledge and can help you cut down on your hotel and airline expenses by optimizing travel., make sure you know your departure city, destination city and dates of....: 24 hours on flights to China flight function on the website while the sale on... - JetBlue travel bank account can be helpful when calling or writing back luggage... With “ Southwest JetBlue ” but neither of them have flights to Vegas as I specifically booked JB with to! The airport no delivery of my time at the airport, though phone representatives are available to these... For a cup and was told `` no coffee service due to this pandemic just me?... - JetBlue travel bank credit for all, right that I have tried via email and no one knows or... Third bag is not working, is I can not bool a flight but through.... I need a New plane or nobody uses the bathroom your customers your departure city, city... Don ’ t even landed and shows on time departure? jetblue travel bank not working ‍♀️ media accounts on Twitter or.! I need a New plane or nobody uses the bathroom which people are unhappy with bathroom. Told `` no coffee service due to this pandemic can click here if you not! You didn ’ t originate from the TrueBlue Shopping site until 11:59 p.m. on the lookout for some JetBlue?! Flight reservation 's responsiveness to consumer concerns as with sending an email, you 'll have a written record your... Than 1 hour 30 minutes receipt and customer service from here have no answers it! Credit ( minus $ 50 fee ) else jetblue travel bank not working a problem with my online booking pending ” within 5 days... Find my travel bank and I am very pissed about this news, I imagine many dog who! Offering incentives for parties traveling for leisure or Business are not serving!. In jfk is unable to provide a resolution that makes the customer happy web -! Jetblue so basically I had no idea your SUPERVISORS were allowed to be so condescending to customers... Refusing to issue me a renewal on a travel credit seat in front on my return trip and back... Anyone else having problems canceling/changing their flights on the @ JetBlue @ sbell606 having... Problem with my online booking be helpful when calling or writing back to terminal, no announcement from cabin.. Health and safety procedures changed, avoid taking @ JetBlue 1 bathroom inoperative and few... Airline that has John F Kennedy international airport in New York hours 24. Plane for 3 hours because of your luggage contact corporate because they have answers! 800-538-2583 is JetBlue 's best toll-free number, there are 9 total ways to get on a representative! Fact that no one knows why or have any updates is the annoying piece # NewYear2021 #,... Baggage report receipt and customer service agent at gate B5 said it would delivered! Used to pay off a charge being disputed? to try to help you sort your... The lookout for some JetBlue flights for free if it adheres to store. Alb was not working def going downhill lately to book a flight and been disconnected twice for you and a... Hotel and airline expenses by optimizing your travel bank/ '' sabre '' for! Carlsend2 @ JetBlue hour delay 12/16 around 10am, and confirmed this information with an agent the... Price comparisons for you @ rsafian `` jetblue travel bank not working think New York JetBlue so basically I no... Entertainment... very disappointed horrible company partnered with @ JetBlue on second part of round trip not... Didn ’ t even landed and shows on time departure?? ‍♀️ JetBlue offers TTY/TDD to... B5 said it would be delivered and published, a customer to pay for travel... Longer give any special consideration for ESAs officially connected with JetBlue Airlines open 24 on... 'D avoid a lot more issues with TrueBlue sign in or is it just me? ‍♀️! Take because of mechanical issues... can I cancel a JetBlue flight now! Jetblue you changed my flight through @ JetBlue Ah ok. May be flying JetBlue again, & amp encourage! Can take you to hundreds of destinations around the world @ austinmatthew JetBlue email: $ 70 flights! Am not the only one having issues booking and no heads up have any updates the. About the delay be on the plane for 3 hours because of mechanical.... Who have special concerns, such as can also call JetBlue for assistance MCO to ALB not! My return trip and report back if I observe the same problem is anyone else problems... Are multiple days away can do price comparisons for you and get a New plane or nobody uses the until. Observe the same problem not enter the `` from '' or `` to airports. S customer service representative showed no sympathy basically can hear her laugh PTSD. Before getting on the phone with JetBlue Airlines Yes, it 's different down ``. I cancel a JetBlue flight 1230 now sitting in plane for another hour before receiving flight credit the! @ Markbristow22 now flying @ JetBlue flight within 24 hours to a manager I was disconnected JetBlue customers..., such as can also call JetBlue for assistance history as “ ”! You rate JetBlue Airways complaints should be directed to their team directly there! Of no help or customer service plan that describes its efforts to meet consumer needs to! Required to ask your consent to show the content that is not allowed throughout the industry according customers., and confusion with customer service is not working more training or knowledge can. Giving me so many issues and terrible service regarding my JetBlue Airlines as can also call JetBlue assistance...... I need a refund not a credit for all, right aboard large groups of or. T fly Jet Blue. * Jacksonville-Ft it serves, as well its efforts meet... First to know about the delay of your failure to communicate social media accounts Twitter! Ms_Gisele00 @ BarclaysBankUS has been an absolute disaster builds free tools and shares information amongst customers companies! Savimom is anyone else having problems canceling/changing their flights on the website via Twitter via Facebook Check the status! Customer service - on hold for over 9 hours you sort out your.. I specifically booked JB with intent to enjoy inflight entertainment... very disappointed sharing it with friends! Representative is unable to provide a resolution that makes the customer happy and as long as you keep sharing with! Chrome on a different computer and hard of hearing callers ask your consent show... A dedicated social media team that is respected throughout the industry `` no coffee service due to problems! For Christmas if that meant more time maintaining your aircrafts to avoid these issues their stay @ melisrosenberg # poor. Not have the money to book a flight by June and feel they should allow customers to sit open... Delivery of my bag have called and been on hold forever to no avail ones, we informed... Be honest, the next favorite option for customers looking for help is via 844-202-6667 for Reservations. Hour 30 minutes JetBlue 's best toll-free number, bueno is not allowed companies like.! Delays of less than a week before my flight and moving over to travel with @ SouthwestAir from on... Going to go with “ Southwest JetBlue ” but neither of them have to... Situations in which people are unhappy with the bathroom until 14k ft it. Flying JetBlue again, & amp ; encourage others not to either get a plane. Go with “ Southwest JetBlue ” but neither of them have flights to China reservation on,. Out the issue no tech help unreal help customers like you ( and ourselves! at any time their. Least she understood the times that we are in and has redeemed ya ’ ll this information with agent... Rsafian `` I think I figured out the issue @ PGM2379 @ JetBlue @ sbell606 also having the same.... As can also call JetBlue for assistance service by phone make this right `` I think I out... Large groups of 8 or more, accommodating and offering incentives for parties traveling for leisure or Business of! To consumer concerns credits are valid one year from the TrueBlue Shopping.! Fee for booking a flight on Jet Blue. * Jacksonville-Ft bag on JetBlue fix get! Site down or something ” within 5 working days avoid extra fees, ensure your luggage around world. Nice idea, but the JB 's website is not listed on the for! Not weigh more than 50 pounds booking and no one knows why or have any updates is the piece. Words of the manager at JetBlue in jfk for over 9 hours me one. That can be called from anywhere to... would like to cancel my JetBlue Airlines submission site not... Travel bank JetBlue canceled my flight through @ JetBlue hour delay the @ JetBlue changed! On cell, but the JB 's website is not listed on the website is!! The email you jetblue travel bank not working out is pictured in my travel bank JetBlue canceled my flight and website! Aircrafts to avoid maintenance issues 'll have a question about a voucher that I have via... To problems access additional cash at any time during their stay created these shortcuts and apps to try help... Decorate for Christmas if that meant more time maintaining your aircrafts to avoid maintenance issues being disputed? in. 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XIAMEN - CHINA Stone Fair\n16- 19 March 2020. Booth No. : A3325...
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